Responsible Play
The card room is a small part of a small house. These are the rules we apply, the limits we will help you set, and where to get help if it stops being enjoyable.
Age verification
Entry is restricted to people aged eighteen or over, or the legal age where you live if that is higher. Photographic identification is checked at the door on every visit, including for guests staff know well.
No one under eighteen is admitted for any reason, accompanied or otherwise, and the room is not a route to anywhere else in the building. Staff who fail to check are dismissed.
What we will not do
- Accept wagers, deposits, or payments of any kind through this website.
- Suggest that anyone can expect to win, or publish odds, systems, or strategies.
- Offer credit, lend money, cash cheques, or hold funds on anyone's behalf.
- Operate a loyalty scheme or let play affect what a room costs.
- Direct any promotion at people under eighteen, or use language and imagery aimed at them.
Limits and self-exclusion
Ask reception to bar you from the card room and it takes effect immediately, for the remainder of your stay or permanently. No explanation is needed, nothing appears on your bill, and the request cannot be undone during the same visit.
Reception will also hold an agreed sum of cash in the safe and return it only in the morning. Several regular guests use this and find it works.
Signs worth taking seriously. Staying longer than you meant to. Going back to recover losses. Borrowing to continue. Hiding time or money from the people you travel with. Feeling relief instead of enjoyment when you stop.
Where to get help
Free, confidential support exists in every country where gambling is legal. Search for your national gambling helpline, or ask reception and we will find the number quietly and mention it to nobody.
Most services run telephone lines, online chat, and self-exclusion registers covering many venues at once. They cost nothing and report to no one, including us.
Gambling is entertainment that costs money, not a way of making it. Decide what you are content to lose, decide when you will stop, and hold to both. If you cannot, stop altogether and talk to someone.